Privacy Policy

This Privacy Policy explains how Digital Minds Web Solutions LLC FZ ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our AI chat platform ("the Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

We collect several types of information in connection with different aspects of the Service: **Personal Data:** When you create an account, we may collect your name, email address, and password. We also automatically collect your IP address, browser type, operating system, and usage data. **Usage Data:** We collect information about how you interact with the Service, including chat history, model selections, timestamps, and device information. This helps us improve our platform and provide a better user experience. **Payment Information:** If you subscribe to a Premium plan, we collect payment details through our payment processor (Stripe). We do not store your full credit card information on our servers. **Cookies and Tracking:** We use cookies and similar tracking technologies to track activity on the Service and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the collected information for the following purposes: - **Provide and maintain the Service:** Processing your chat requests and delivering AI-generated responses. - **Manage your account:** Authenticating users, managing subscriptions, and processing payments. - **Improve our platform:** Analyzing usage patterns to enhance model performance and user experience. - **Communicate with you:** Sending service updates, security alerts, and administrative messages. - **Comply with legal obligations:** Meeting regulatory requirements and enforcing our Terms of Service.

Our Service integrates with multiple AI providers including but not limited to OpenAI, Anthropic, Google, DeepSeek, Alibaba Cloud, and Mistral. When you send a message, your input is transmitted to the selected AI provider's API to generate a response. These providers have their own privacy policies governing how they process your data. We do not store your conversations on third-party provider servers beyond what is necessary to generate the response.

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following circumstances: - **Service Providers:** With trusted third-party vendors who assist in operating our Service (hosting, analytics, payment processing). - **Legal Requirements:** When required by law, regulation, legal process, or governmental request. - **Protection of Rights:** To protect the rights, property, or safety of our company, our users, or the public.

We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Chat history is stored on our servers and remains accessible through your account. You may delete individual chats or all chats at any time through the application interface. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

The security of your data is important to us. We implement industry-standard security measures including encryption in transit (TLS), encrypted password storage (bcrypt), and secure server infrastructure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data: - **Access:** Request a copy of the personal data we hold about you. - **Correction:** Request correction of inaccurate or incomplete data. - **Deletion:** Request deletion of your personal data and account. - **Portability:** Request transfer of your data in a machine-readable format. - **Objection:** Object to processing of your personal data. To exercise these rights, contact us at [email protected].

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we discover that a child under 16 has provided personal data, we will take steps to delete that information promptly.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us: - **Email:** [email protected] - **Company:** Digital Minds Web Solutions LLC FZ - **Location:** Dubai, United Arab Emirates